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Privacy Policy

We take your privacy very seriously.

This website is administered by Damco. The primary purpose of Damco is to be a dynamic resource and business tool for our clients, prospects, analysts, researchers and media. We want you to feel secure when visiting our site and we are committed to maintaining your privacy when doing so. This policy describes how Damco gathers and processes your personal information (also referred to as personal data) in accordance and compliance with the relevant data protection regulation and laws. Damco is committed to providing the highest level of protection regarding the processing of their customers’ personal data.

Damco does not share personal information about you with non-affiliated companies except: (a) to provide products or services you’ve requested; (b) when we have your permission: or (c) under the following circumstances:

  • We provide the information to trusted entities who work on behalf of or with Damco under strict confidentiality agreements. These entities may use your personal information to help Damco communicate with you about offers from Damco and our marketing partners. However, these companies do not have any independent right to further share or disseminate this information.
  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
  • We believe it is necessary to share the information in order to investigate, prevent, or take action against any illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
  • We believe it is necessary to share the information in order to protect or enforce Damco rights, usage terms, intellectual or physical property or for safety of Damco or associated parties.
  • We may share information about you if Damco is acquired by or merged with another company

You may choose to give us personal information such as your name and address or e-mail identification address that may be needed, for example, to correspond with you, for you to download our white papers and to provide you with subscription information. We intend to protect the quality and integrity of your personally identifiable information.

We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information, please return the message containing the inaccuracies to the sender or send an email at dpo@damcosoft.com

Damco website are not directed at nor targeted at children. No one who has not reached the age of thirteen may use the website unless supervised by an adult.

Cookies and other technologies

We sometimes collect anonymous information from visits to our sites to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on Damco web sites, but we do so in ways that keep the information of the visitor anonymous. Damco or its affiliates or vendors may use this data to analyse trends and statistics and to help us provide better customer service. We maintain the highest levels of confidentiality for this information. Our affiliates and vendors follow the same high levels of confidentiality. This anonymous information is used and analysed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt-out at the download or request page. Alternatively, you can set your browser to intimate upon receiving a cookie. You may accordingly decide to opt out


Damco may, if you so choose, send direct mailers to you at the address given by you.

Anti-Spam policy

Damco recognizes the receipt, transmission or distribution of spam emails (i.e. unsolicited bulk emails) as a major concern and has taken reasonable measures to minimize the transmission and effect of spam emails in our computing environment. All emails received by Damco are subject to spam check. Any email identified as spam will be rejected with sufficient information to the sender for taking necessary action. With this measure, along with other technical spam reduction measures, Damco hopes to minimize the effect of spam emails. Damco reserves the right to reject and/or report any suspicious spam emails, to the authorities concerned, for necessary action.

Online Survey

At times we conduct online surveys to better understand the needs and profiles of our visitors.

The following provides an overview of how we protect your privacy during your visit.

What information do we gather?

Information on Damco is gathered in two ways: (1) indirectly (for example, through our site’s technology); and (2) directly (for example, when you provide information on various pages of Damco website).

One example of information we collect indirectly is through our Internet access logs. When you access Damco, your Internet address is automatically collected and is placed in our Internet access logs.

We collect information directly from you in a number of ways, some of which we describe in this Privacy Statement. One way is through the use of cookies. Cookies are small files of information which save and retrieve information about your visit to Damco—for example, how you entered our site, how you navigated through the site, and what information was of interest to you. (If you are uncomfortable regarding the use of cookies, please keep in mind that you can disable cookies on your computer by changing the settings in preferences or the options menu in your browser).

We also collect information when you voluntarily submit it to us. Throughout our site, we provide the opportunity to request for information, submit a query, register for an event or conference, order a white paper, or participate in an online survey. It is completely up to you whether or not you want to provide it.

Damco processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we collect from is:

Will we share this with outside parties?

As a global organization, the data we collect may be transferred internationally throughout Damco. We will share any individual’s information only with our employees and trusted partners. This site may contain links to other sites; Damco is not responsible for the privacy practices or the content of such Web sites.

Do we give you access to your information?

You are entitled to know whether we hold information about you and, if we do, to have access to that information or if you require it to be corrected in case it is inaccurate, you can do so by sending us an e-mail at info@damcosoft.com

What about data security?

We take appropriate steps to maintain the security of all your data on Damco website. You should understand that the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. Having said that, this site has security measures in place to protect the loss, misuse, and/or alteration of information under our control. The data resides behind a firewall, with access restricted to authorized Damco personnel. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including measures such as SSL, encryptions, restricted access, IT authentication, firewalls, anti-virus/malware etc. We collect information in the below ways: Online forms submitted on our website by an individual and Employment CV’s for jobseekers on our website, data taken from social networking sites and other third-party tools. We will take your consent in order to use this information collected when we will contact you for the first time. You will be shared with unsubscribe or an opt-out link in all our emails if you ever wish to discontinue or do not want Damco to contact you.

How We Use Your Personal Data

Damco takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this policy. Where you have consented to us providing you with marketing newsletters and updates, you are free to unsubscribe to our promotions and newsletters at any time. We will process your information only for the purposes you have provided us your consent for. The purposes and reasons for processing your personal data are detailed below: –

We collect your personal data to occasionally send you marketing information where we have assessed that it is beneficial to you as a prospect or a customer and in our interests like blogs, company news, weekly/ monthly newsletters. Such information will be non-intrusive and is processed on the grounds of legitimate interests.

We might collect your personal data for providing employment opportunities to you. We analyse it to determine what is most effective about our site, to help us identify ways to improve it, and eventually, to determine how we can tailor Damco to make it more effective. We may also use data for other purposes, which we would describe to you at the point we collect the information.

We also use this information to send out EDMs (Electronic Direct Mails) to announce the launch of our new services, invitations to our events and other informational mails from our senior management. Users may opt-out of receiving future mailings by choosing the unsubscribe option in the mails.

Your Rights

As a data subject you have the following rights under data protection laws:

We will respond to your requests within 30 days. This timeline may be extended by further two months depending upon the complexity and number of requests which might result in a delay. In such as case, Damco will notify you about such an extension along with the reasons for the delay within 30 days of receipt of request.

Transfers outside the EU

Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data. There can be situations where Damco has to process the data outside the EU. However, Damco will ensure that your data is securely transferred outside EU and protected under the GDPR guidelines and will be governed through standard data transfer agreements that include all necessary clauses in order to secure and protect your data and your privacy.

We store your information on our servers/applications hosted in India/UK/US. We may share your information with our vendors, contractors, relevant government authorities and court of law, as required by the laws of the land. Damco has agreements to ensure confidentiality of all such information shared with service providers (contractors/subcontractors) we work with.

Therefore, when you send us an email, request for any information on our website or sign up to our newsletter/ blog on our website, the personal information you submit may be stored on our servers or third-party servers which may be hosted outside the EU. Where this is the case, we will take necessary steps to ensure that those providers use the necessary level of protection for your information and abide by strict agreements and measures set out by Damco to protect your data and comply with the relevant data protection laws.

How Long We Keep Your Data

Damco only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Grievance Redressal

Any grievance or complaint, in relation to processing of information, should be sent to Damco in writing to the contact email ID dpo@damcosoft.com (Grievance Officer). Grievances shall be redressed as expeditiously as possible.

Changes to this Policy

Please note that this Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent. We will post any Policy changes on this page. We will also keep prior versions of this Policy in an archive for your review.

Notification of Changes

We will post a notice for 30 days at the top of this page notifying users when this Privacy Statement is updated or modified in a material way. If we are going to use your personal information in a manner different from that stated at the time of collection, we will notify you, and you will have a choice as to whether or not we can use your personal information in such a way.