Home > Privacy Statement
Damco Solutions Limited, including its subsidiaries, affiliates, and branch operations (collectively referred as “Damco”; “Damcosoft”, “we”, “us” or “our”), we are dedicated to respecting your privacy and choices. This DATA PRIVACY STATEMENT (the “Statement”) outlines our commitment to protect your personal information in compliance with the European Union General Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”); United Kingdom General Data Protection Regulation the “UK GDPR”) and Data Protection Act, 2018.
Our primary objective is to transparently communicate our privacy practices regarding the collection, processing, and safeguarding of your personal information. We aim to ensure that you are fully informed about how we handle your data, the purposes for which we collect it, and your rights under applicable data privacy regulations. By adhering to these practices, we strive to maintain the highest standards of data protection and privacy for all individuals whose personal information we process.
WHAT IS PERSONAL DATA?In this Statement and in accordance with data privacy regulations, “personal data” or “personal information” refers to any information about an individual who can be identified, directly or indirectly, particularly by reference to identifiers such as a name, identification number, location data, or an online identifier. Personal data also includes factors specific to an individual’s physical, physiological, genetic, mental, economic, cultural, or social identity.
Additionally, it encompasses special categories of personal data (special category data) that can reveal or imply an individual’s:
Damco processes your personal information to fulfill legal, statutory, and contractual obligations and to provide you with our products and services. We ensure that we only collect the necessary personal data and do not process your information beyond the scope outlined in this Statement. The personal data we collect includes:
We obtain this information through the following methods:
We are committed to protecting your privacy and ensuring your personal data is handled responsibly.
COOKIES AND OTHER TECHNOLOGIESWe sometimes collect anonymous information from visits to our sites to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on Damco website, but we do so in ways that keep the information of the visitor anonymous. Damco or its affiliates or vendors may use this data to analyse trends and statistics and to help us provide better customer service. We maintain the highest levels of confidentiality for this information. Our affiliates and vendors follow the same high levels of confidentiality. This anonymous information is used and analysed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt-out at the download or request page. Alternatively, you can set your browser to intimate upon receiving a cookie. You may accordingly decide to opt out.
MAILERS AND ONLINE SURVEYData Collected through our Website, Damco may, if you so choose, send direct mailers to you at the address given by you.
At times we conduct online surveys to better understand the needs and profiles of our visitors. This provides us an overview of how we protect your privacy during your visit.
USE OF YOUR PERSONAL INFORMATION BY DAMCOAt Damco, we prioritize your privacy and are committed to protecting your data. We will never disclose or share your information without your explicit consent unless mandated by law. Your data is processed and utilized solely for the services you have requested and in accordance with your consent or to further our legitimate interests. We retain your information only for as long as necessary for the purposes outlined in this Statement. If you have opted to receive marketing newsletters and updates, you may unsubscribe at any time.
PURPOSES OF PROCESSING YOUR PERSONAL DATAWe collect your personal data to occasionally send you marketing information or job openings at Damco where we have assessed that it is beneficial to you as a prospective employee or a customer. This includes blogs, company news, weekly/ monthly newsletters. Such information will be non-intrusive and is processed on the grounds of legitimate interests, processed on the grounds of legitimate interests or with your consent.
YOUR RIGHTS AS A DATA SUBJECTYou have the right to access any personal information that Damco processes about you. You can request information about:
If you believe that we hold any incomplete or inaccurate data about you, you have the right to request its correction or completion, and we will strive to address this as quickly as possible unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request the deletion of your personal data or the restriction of its processing (where applicable) in accordance with the relevant data protection laws. Additionally, you can object to any direct marketing activities. Where applicable, you have the right to data portability and to be informed about any automated decision-making processes. Furthermore, you can withdraw your consent at any time for services where you have provided consent, such as for marketing preferences.
To exercise any of these rights, please email your request to dpo@damcogroup.co.uk. We will respond within 30 days. If your request is complex, we may extend this period by up to two months, notifying you of the extension and the reasons for it within 30 days of receiving your request. To process your request, we may ask you to verify your identity before taking any action; this is to ensure that your data is protected and kept secure.
SHARING AND DISCLOSURE OF YOUR PERSONAL INFORMATIONWe do not share or disclose any of your personal information without your consent, other than for the purposes specified in this Statement or as required by law.
SAFEGUARDING MEASURESDamco takes every reasonable measure and precaution to protect and secure your personal data against unauthorized access, alteration, disclosure or destruction and has incorporated several layers of security measures. Our security measures include SSL, encryptions, restricted access, IT authentication, firewalls, anti-virus/malware etc.
TRANSFERS OF THE PERSONAL INFORMATION OUTSIDE THE EUPersonal data in the European Union is protected by the General Data Protection Regulation (GDPR), but some other countries may not necessarily have the same high standard of protection for your personal data. Damco may need to process data outside the EU/EEA in certain situations. Despite this, Damco is committed to ensuring that your data is securely transferred and protected in line with GDPR. We achieve this through standard data transfer agreements that include all necessary clauses to secure and protect your data and privacy.
We store your information on our servers/applications hosted in India, the UK, and the US. We may share your information with affiliates of Damco, vendors, contractors, relevant government authorities, and courts of law as required by applicable law. To ensure confidentiality, Damco has agreements with all affiliates and service providers that mandate the protection of your data. When transferring data outside the EU, we use Standard Contractual Clauses or other approved mechanisms as required by GDPR. These mechanisms ensure that the transfer includes necessary safeguards to protect your data.
Therefore, when you send us an email, request information on our website, or sign up for our newsletter or blog, the personal information you submit may be stored on our servers or third-party servers hosted outside the EU. We carefully select third-party providers and require them to implement appropriate technical and organizational measures to protect your data.
We regularly review and audit our data transfer processes to ensure ongoing compliance with GDPR and to maintain high standards of data protection. Damco ensures that all data transfers and processing activities comply with the relevant data protection laws, irrespective of where the data is processed or stored.
By adhering to these practices, Damco is committed to safeguarding your personal data, ensuring its protection and compliance with GDPR standards even when it is processed or stored outside the EU. This comprehensive approach guarantees that your data is always handled with the utmost care and security, aligning with our dedication to your privacy and data protection.
TRANSFERS OUTSIDE THE UK IN ACCORDANCE WITH UK GDPRPersonal data in the United Kingdom is protected by the UK General Data Protection Regulation (UK GDPR). Damco may need to process data outside the UK in certain situations. Despite this, Damco is committed to ensuring that your data is securely transferred and protected in line with UK GDPR guidelines. We achieve this through standard data transfer agreements that include all necessary clauses to secure and protect your data and privacy.
Your information may be stored on our servers and applications hosted in India, the EU, and the US. These countries may have different data protection standards compared to the UK. We may also share your information with vendors, contractors, relevant government authorities, and courts of law, as required by applicable laws. To ensure confidentiality, Damco has agreements with all service providers (contractors and subcontractors) that mandate the protection of your data.
When transferring data outside the UK, we use Standard Contractual Clauses or other approved mechanisms as required by the UK GDPR. These mechanisms ensure that the transfer includes necessary safeguards to protect your data. Additionally, when you send us an email, request information on our website, or sign up for our newsletter or blog, the personal information you submit may be stored on our servers or third-party servers outside the UK. We carefully select third-party providers and require them to implement appropriate technical and organizational measures to protect your data.
We regularly review and audit our data transfer processes to ensure ongoing compliance with the UK GDPR and to maintain high standards of data protection. Damco ensures that all data transfers and processing activities comply with relevant data protection laws, irrespective of where the data is processed or stored.
By adhering to these practices, Damco is committed to safeguarding your personal data, ensuring its protection and compliance with UK GDPR standards even when it is processed or stored outside the UK. This comprehensive approach guarantees that your data is always handled with the utmost care and security, aligning with our dedication to your privacy and data protection.
RETENTION OF YOUR DATADamco retains personal information for as long as is necessary. We have strict review and retention policies in place. If you have consented to direct marketing, we will keep such data until you withdraw your consent.
DATA BREACH NOTIFICATIONIn the event of a data breach involving your personal data, Damco has established procedures to promptly assess and mitigate the breach. We will notify the relevant supervisory authority within 72 hours of becoming aware of any breach, unless the breach is unlikely to result in a risk to individuals’ rights and freedoms.
DATA PROTECTION OFFICER (DPO)Damco has appointed a Data Protection Officer (DPO) to oversee compliance with data protection laws. Our DPO Archana Gupta can be contacted at dpo@damcogroup.co.uk
CHILDREN’S PRIVACYOur websites, its associated products or services and hosted contents, are not intended for the use by children. As such we do not knowingly solicit or collect personally identifiable information online from children without prior verifiable parental consent. If we learn that a child has submitted personally identifiable information online without parental consent, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information we have collected from children, please email us at dpo@Damcosoft.com.
CHILDREN’S PRIVACYOur websites, its associated products or services and hosted contents, are not intended for the use by children. As such we do not knowingly solicit or collect personally identifiable information online from children without prior verifiable parental consent. If we learn that a child has submitted personally identifiable information online without parental consent, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information we have collected from children, please email us at dpo@damcogroup.co.uk
ANTI-SPAM POLICYDamco recognizes the receipt, transmission or distribution of spam emails (i.e. unsolicited bulk emails) as a major concern and has taken reasonable measures to minimize the transmission and effect of spam emails in our computing environment. All emails received by Damco are subject to spam check. Any email identified as spam will be rejected with sufficient information to the sender for taking necessary action. With this measure, along with other technical spam reduction measures, Damco hopes to minimize the effect of spam emails. Damco reserves the right to reject and/or report any suspicious spam emails, to the authorities concerned, for necessary action.
UPDATES TO THIS DATA PRIVACY STATEMENTPlease note that this Statement may change from time to time and we will post changes on this page. We will not reduce your rights under our Data Privacy Policy without your explicit consent. You may also request for prior versions of this Policy for your review at any given time.
We will post a notice for 30 days at the top of this page notifying users when this Privacy Statement is updated or modified in a material way and if we are going to use your personal information in a manner different from that stated in earlier privacy statements.
At Damco, we are committed to upholding your rights under the EU data protection laws, including the GDPR (General Data Protection Regulation). We ensure compliance with all applicable regulations to protect your personal information.
YOUR RIGHTS AS DATA SUBJECTS IN THE EEA AND EU1. Right to be Informed
You have the right to know how your data is being used.
2. Right of AccessYou can request to see the data held about you.
3. Right to RectificationYou can ask to correct inaccurate data about you.
4. Right to ErasureYou can request to delete your data.
5. Right to ObjectYou can object to the processing of your data, including processing for direct marketing purposes.
6. Right to Data PortabilityYou can request to move your data to another service.
7. Right Not to Be Subject to Automated Decision-MakingYou can refuse decisions made solely by automated processes, including profiling, that significantly affect you.
8. Right to Restriction of ProcessingYou can limit how your data is used in certain cases, such as when you contest the accuracy of the data or object to its processing.
9. Right to Withdraw ConsentYou have the right to withdraw your consent for the processing of your personal information at any time, although this may be subject to legal or contractual restrictions.
10. Right to Lodge a ComplaintYou have the right to lodge a complaint with a supervisory authority if you believe your rights under the GDPR have been violated.
CROSS-BORDER DATA TRANSFERIn compliance with EU data protection laws, including the GDPR, Damco ensures that any transfer of personal data outside the EEA meets stringent legal requirements. This includes implementing appropriate safeguards, such as Standard Contractual Clauses or Binding Corporate Rules, to protect the privacy and security of your personal information during its transfer and processing. We adhere to specific provisions under EU law concerning international data transfers, ensuring transparency and accountability in how your data is handled across borders.
Our commitment extends to maintaining comprehensive data protection measures and conducting regular assessments to ensure ongoing compliance with applicable regulations. This dedication safeguards your rights and privacy effectively. For more detailed information on how we handle cross-border data transfers, please contact our Privacy Officer at dpo@damcogroup.co.uk
