Top P&C Insurance Challenges

The changing customer behavior, digital disruption, regulatory pressures, and competitive marketplace are forcing Property and Casualty (P&C) insurers to refine their current strategy and operating models. The P&C insurers are facing various growth-related internal and external challenges that are keeping their executives on toes. From low-interest rates, soft pricing conditions to technology advancements, the expectations […]

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Shaping Customer Experience in the Era of Digital Transformation

Digital transformation is changing the dynamics of customer experience from prospecting to post-sales. The current technology trends— social networks, analytics, mobile computing, and cloud computing—are transformative and creating major implications for customer services. Nowadays, customers are well-aware of what and how they want to buy. Also, the competition today is immense and new competitors are […]

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Delivering Success with Salesforce

Business has never faced the type of challenges that it faces in today’s rapidly changing technology landscape. Now, businesses have to adapt to new marketing channels (web or social), decide on how to utilize new technologies, and compete in an extremely competitive market place. Salesforce helps in generating leads, increases customer retention, and streamline business […]

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Exploring the Age of Personalization in E-commerce

Electronic Commerce is more than just purchasing and vending products online. It encompasses the entire online process of developing, marketing, vending, delivering, servicing and paying for products and services. Conflicting from traditional consumers who were limited to buying goods and services from physical stores, today’s consumers demand more comfort and less resistance across their purchase […]

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Five Ways to Increase Infrastructure Management ROI

In today’s ever-changing technology landscape, success of a business largely depends on a top-notch 24×7 business service availability. To achieve a competitive edge, businesses are focusing on optimizing IT infrastructure to streamline key processes. However, even after heavy investments, primary issues concerning application performance, security, management, scalability and actual utilization of available resource remains unclear. […]

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Managing Challenges in Offshore Product Development

The world has matured into a global village where people from diverse backgrounds, geographies & demographics collaborate with each other to benefit from mutual expertise. This process brings professionalism to the procedures, people and products. It reduces cost, time and brings operational excellence with optimum quality. Product development is one of those streams which has […]

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